Notion Shuts Down Email Product, Embracing AI-Powered Agents

Notion Abandons Email Inbox in Favor of AI Agents

Notion, a pioneering productivity company, is shutting down its email product, Notion Mail, on September 22. The company made the announcement as it continues to emphasize its AI-powered agents, which have proven increasingly popular with users.

Users Handing Over Email Reins to AI

According to Notion, more than half of Notion Mail users now manage their emails without ever opening their inbox. This trend reflects a broader shift towards automation in email management, with users relying on AI agents to handle workflows and scheduling.

As Notion agents have gotten more capable, we’ve seen more users hand off email workflows to them. Today, more than half of Notion Mail users manage emails without ever opening their inbox. So, we’re going all in on using agents to run your inbox.

— Notion

Notion Mail is connected with Gmail, ensuring that all emails in the inbox will remain intact after the shutdown. However, users will need to export drafts and scheduled emails to preserve them. Notion also emphasized that its email-based agents will continue to function post-shutdown.

Notion's Email Journey

Notion announced its email product in preview mode in 2024 after acquiring security-centric productivity startup Skiff. The company aimed to integrate email with Notion AI, featuring auto-labeling, filtering, and scheduling capabilities. Notion made the product available to users in April 2025 to better compete with established players like Superhuman and Fyxer.

AI-Powered Email Services on the Rise

Notion's move echoes the growing trend of AI-powered email services. Newer startups like AgentMail are emerging, focusing on building email services specifically for agents. As users increasingly rely on automation, Notion's decision to prioritize AI agents reflects the evolving landscape of email management.

Notion Mail will shut down on September 22.
Users will need to export drafts and scheduled emails to preserve them.
Notion's email-based agents will continue to function post-shutdown.