Zoox Unveils Upgraded Robotaxi for Commercial Service
Zoox has given its custom-built robotaxi a makeover, upgrading the vehicle's comfort and function in preparation for a commercial launch later this year. The Amazon-owned company revealed a series of design and product tweaks, including a new color palette, ergonomic seating, and enhanced safety features.
Design and Product Tweaks
On the inside, Zoox has added more padding and ergonomic curves to both the seats and headrests. The company has also updated the color, material, and finish with a lighter palette of aloe green seating and stone grey flooring and trim. The lighter color palette creates a calmer environment, according to Zoox, and provides a contrasting backdrop that makes it easy to spot common objects, like smartphones.
- Fluting on the charging pad keeps phones in place
- Enlarged cupholders
- More visible touchscreen
Enhanced Safety Features
On the outside, Zoox has relocated its bidirectional reflectors for better visibility and added a new speaker and microphone to the door interface as well as two-way audio capabilities. The company said the improvements will improve communication with riders and other road users, as well as between Zoox Support and first responders.
Practical Reasons for Design Changes
Zoox has made these changes in preparation for volume production, which it says can reach up to 100 vehicles a week. The company has opened a production facility in Hayward, California, where it expects to one day build 10,000 robotaxis per year.
Next Steps
Zoox still has one major hurdle to pass before it will launch production in earnest or offer paid rides. The company has requested a commercial exemption for its robotaxi since it lacks standard controls mandated by federal law. A public comment period has closed and Zoox is awaiting a decision by the National Highway Traffic Safety Administration, which gave the company an exemption in August 2025 to demonstrate its custom-built robotaxis on public roads.
If it receives approval, Zoox will introduce paid rides, the company said.
The company is currently testing and offering free rides in Austin, Texas; San Francisco; Las Vegas; and Miami, Florida. When the commercial service launches, it will be a significant milestone for Zoox, which has been working towards this goal for several years. The upgraded robotaxi is a crucial step in achieving that goal, and it's clear that Zoox is committed to creating a safe and comfortable experience for its riders.